Talking Headsets Repairs Customer Repair Form Step 1 of 2 50% Before submitting a Repair Request please ensure: Batteries Replace the old batteries with brand new ones Make sure both batteries + and - are the correct way round Clean battery contacts of any corrosion/dirt/dust Moisture Check that moisture has not built up inside the ear cups. If there is moisture in either cup, remove the hygiene kit and leave the headset to dry out overnight. Avoid leaving the headset in a hot place as it could damage the product. If the above does not fix your issue, press continue below and then send your product(s) to us, ensuring the provided reference number is included inside the package. Name(Required) First Last Email(Required) Enter Email Confirm Email Phone Number(Required)Address(Required) Street Address Address Line 2 City Post Code Product(s) Requiring Repairs(Required)Use the Plus button to add additional products if required. Add RemoveDescribe the issue you're experiencing with the product(s)(Required)To ensure our technician solves the issue you're experiencing, please be as descriptive as possible.