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SERVICE & REPAIR CENTRE

Talking Headsets is a Premier Distributor & Approved Service Centre for MSA Sordin and we are also a Service Centre and sole UK importers for: 2talk, A-KABEL, Endura Rapid Chargers, Sonetics and SWATCOM.

We offer full warranty and repair support to all the products we sell to ensure they are repaired to the manufacturer’s high standards.


We aim to have products estimated (if required) or repaired within one to two weeks of receipt into our workshops. Please ensure you give us as much information about the faults to your products as possible. This will also help to speed up turnaround time. We are ISO9001:2008 accredited to ensure the highest quality workmanship is maintained.

If you require an estimate for your repair please ensure you notify us otherwise we will carry out the repair and charge accordingly. Estimates that are subsequently declined will be subject to a minimum £15.00 + VAT charge along with £8.50 carriage charge if the product is to be returned.

Contact info

Email: Service@talkingheadsets.co.uk

Head Office:+44 (0)1243 375708

Fax:+44 (0)1243 374593

Fixed Price Repairs

ProductPrice
A-KABEL Noise-Cancelling Passive Headsets (AK5850)£74.00
2talk Arborcom & 2talk Pro Headsets (AK6591-2)£108.00
MSA CC Cut-Off Headsets£72.00
MSA CC Passive Headsets£64.00
MSA Supreme Headsets£30.00
MSA CC Supreme Headsets£95.00
Omega Helmet without visor£140.00
Omega Helmet with visor£340.00
RadiAll HF03£65.00
RadiAll MD01£95.00
IMPACT POH/PBH£20.00
Hellberg Electronic£40.00
Endura 6-Way Chargers£55.00
A-KABEL Press-to-Talk Switch£72.50
PTT2000£35.00
Ground Mechanic PTT (PTT2-7000-LONG)£50.00
SWATCOM 1 PTT / PTT7000£85.00
Savox PTT£95.00
Sonetics HeadsetsPOA
Sonetics Belt PacksPOA
InvisioPOA

We also offer a fixed price repair/service on certain items which guarantees the product will be repaired and serviced. The following components will be checked and replaced as required:

  • Full service
  • Replacement hygiene kit and wind socks (headsets only)
  • Headband service (headsets only)
  • Battery compartment service and battery replacement
  • All wiring replaced or serviced
  • Other replacement parts if damaged
  • PCB board replacement (depending on model)

If you have any queries regarding repairs please e-mail: service@talkingheadsets.co.uk

Warranty Claims

All warranty claims MUST be supported by ”Proof of Purchase“. If you do not provide ”Proof of Purchase“ you will be charged a Fixed Rate Repair price for your product.

Sending Products

Before sending in any item that needs to be repaired or serviced, please download and fill in the Service/Repair form below. Please state clearly what is wrong with your product and to include a daytime phone number so that the engineers can contact you if needed. Please place the completed form in with your returned product.

Download the Service/Repair Form

Service Repair Form

To save the form to your computer, right click the link, then choose ’save as‘ or just ’click‘ to open the form in a new window.

Please return the completed form and product(s) to:
Service/Repair Centre
Talking Headsets Ltd
Straightpoint Building
Clovelly Road
Southbourne
Hampshire
UK
PO10 8PE