Talking Headsets is a Premier Distributor & Approved Service Centre for MSA Sordin. We are also a Service Centre and sole UK importers for: Sonetics, Swatcom, A-Kabel and Endura Chargers.
We offer full warranty and repair support to all the products we sell to ensure they are repaired to the manufacturer’s high standards.
We also offer a product customizing service which enables us to tailor make products to suit your requirements whilst maintaining the manufacturer’s standards and approvals.
We are ISO9001:2008 accredited to ensure the highest quality workmanship is maintained.
We aim to have products estimated (if required) or repaired within one to two weeks of receipt into our workshops. Please ensure you give us as much information about the faults to your products as possible. This will also help to speed up turnaround time.
If you require an estimate for you repair please ensure you notify us otherwise we will carry out the repair and charge accordingly. Estimates that are subsequently declined will be subject to a minimum £15.00 + VAT charge along with £6.00 carriage charge if the product is to be returned.
If you have any queries regarding repairs to your products please e-mail: service@talkingheadsets.co.uk
Before sending in any item that needs to be repaired or serviced, please download and fill in the Repair/Service form below. Please state clearly what is wrong with your product and to include a daytime phone number so that the engineers can contact you if needed. Please place the completed form in with your returned product.
All Warranty claims must be supported by “Proof of Purchase".
Download: Service/Repair Form
(right click, then Save As, to save pdf to your computer or just click on the link and print form)
Return all repairs to:
Talking Headsets Ltd
Straightpoint Building
Clovelly Road
Southbourne
Hampshire
UK
PO10 8PE
