| We want you to be delighted with your order.
If you wish to cancel your order you may do so at any time from
the day you placed the order, up to 7 working days starting
the day after you received the goods without reason. A refund
of all monies including postage and packing charges, will be
made within 30 days of cancellation. Where the goods are not
faulty or wrongly delivered by us the goods must be returned
at your cost. If you are not able to return the goods, you can
arrange to collect the goods and deduct the direct cost from
the refund. You can return the goods to:
Talking Headsets Ltd
Woodlands
The Bridle Lane
Hambrook
Chichester
W.Sussex
UK
PO18 8UG
Email: returns@talkingheadsets.co.uk
Telephone: +44 (0)1243 573226
Please ensure the product has not been used, is returned undamaged
in the original packaging with any accessories and any supplied
free gifts.
Talking Headsets Ltd reserves the right under The Consumer
Protection (Distance Selling) Regulations 2000 not to accept
returns of audio or video recordings or computer software,
where the consumer has unsealed the goods.
Damaged Goods
On receipt of your goods from Talking Headsets Ltd, please
inspect and inform us immediately of any damages or missing
items within 7 working days. This does not affect your statutory
rights as a consumer.
Faulty Goods
If your goods develop a fault within 28 days of receipt please
contact us to arrange return and inspection. Generally we
will exchange or refund the item provided it is 'as new' and
has no faults caused by accident, misuse or neglect.
If your goods develop a fault after 28 days and within its
12 months guarantee we will arrange to repair and return or
replace the product to you free of charge. This does not affect
your statutory rights.
Refunds are made as soon as possible and in any event within
30 days of your order. Talking Headsets Ltd will not be obliged
to offer any additional compensation for disappointment suffered.
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